The Sr. Director, Product Management, Mortgage is a key role within the Mortgage vertical product team.
This individual contributor role is predominantly focused on leveraging/integrating assets from the Equifax Workforce Solutions business unit (including employment and income verification) to better serve Mortgage vertical needs. The position is highly market/customer driven - and works across the organization leveraging the skills and knowledge of product, pricing, product marketing, sales, market strategy, finance, operations and technology to address market/client needs identified and prioritized through the Mortgage vertical strategy. The role balances short term execution priorities with long term growth strategies.
The Sr. Director, Product Management, Mortgage will work closely with other Workforce capability product managers and Mortgage product team members to understand the market, drive customer engagement, define strategic priorities and identify/execute product initiatives that meet market/customer demand (existing product bundles, product enhancements and new product innovation).
•Lead EWS NPIs specifically focused on mortgage
•Drive customer engagement that delivers invaluable insights (competitive, VOC, POCs, market testing, etc) for new verification product concepts
•Leverage Equifax enterprise assets to drive new product innovation concepts through implementation and launch
•Support existing mortgage portfolio strategies and priorities
•Identify build, buy, partner scenarios to meet priority objectives (data, analytics, technology, etc)
•Participate in vertical expansion and growth strategy development - including informing growth strategy and corresponding Mortgage/Verifier road map
•Act as EWS product lead for the mortgage vertical - including weekly vertical marketing, product marketing, product management meetings
The ideal candidate possesses strong product management and leadership experience. Additionally, the candidate has knowledge of the mortgage lifecycle - from market/business intelligence, prospecting/acquisition, origination, servicing/CRM and financial markets.
Additional areas of responsibility include:
•Development of new products
◦Writes market/business requirements and other documentation
◦New Product Innovation Toll Gates presentations and Business Cases
◦Supports value props, product descriptions and use-cases
◦Drives Mortgage/Verifier product line plan
◦Supports mortgage specific product marketing materials
•Maintenance of existing products
◦Works with Verifier capability product team for ongoing maintenance / support
◦Sunset products not meeting market/segment needs and develop transition plans
•Collaborates with other marketing functions (analytics, pricing, product marketing, marketing communication, etc)
•Collaborates across business units and centers of excellence (sales, channel partners, technology, operations)
EXPERIENCE: 7-10+ years in related experience/field; 5+ years in a Product Management role within a data and analytics company. Understanding of the customer and product lifecycle of Mortgage Market, preferred.
EDUCATION: Bachelor's degree in marketing or similar field required. M.B.A. preferred or equivalent business experience.
TRAVEL REQUIREMENTS: Customer, prospect and partner meetings, team meetings, industry events and conferences: 20%
EQUIPMENT: Proficient in Microsoft Office Suite and Internet Explorer. Specifically, expert skills in Excel and Powerpoint. Microsoft Access, iNAV, and Siebel preferred.
•Communication: Excellent written and verbal skills with sensitivity to diversity of audiences including internal and external groups of varying sizes. Must be capable of simply communicating and documenting the value proposition of product(s) for markets and segments. as well as product support marketing materials. Listens carefully and encourages other points of view.
•Collaboration: Develops effective working relationships with peers, managers, and senior management within and across organizational lines. Works effectively and cooperatively with customers and vendors.
•Critical Thinking: Provides value by generating new ideas and approaches to enhance and create new mortgage-related solutions. Embraces and work environment that supports creative thinking and innovation. Strategic and innovative thinking with ability to develop and understand financial and economic scenarios.
•Delivers Results: Tenaciously works to meet or exceed expectations by remaining focused on achieving critical goals and outcomes.
•Adaptable: Adjusts well to situations (e.g., different management styles, new methods, systems and procedures) and changing priorities within the business and the marketplace.
•Leadership: Focuses on "high value" activities - is well organized and focuses on the highest priorities. Guides the team and produces strong results through others. Strong project management skills required. Ability to work independently to solve problems with cross-functional team.
•Technical: Experience in the technology and/or data industries or working with technology and/or data-related products and services.