Conduct requirements gathering, design, build, test, and documentation activities for packaged software applications. Work under the direction of a manager or supervisor as part of a team to deliver large-scale business solutions or enhancement projects.
Major Tasks, Responsibilities, and Key Accountabilities
•Gathers detail requirements from business users for small portions of approved projects and small enhancements to existing projects using HD Supply business analysis techniques.
•Performs design and development for small portions of approved projects and on small enhancements to existing projects.
•Performs program configuration/modification and set-up activities using specific HD Supply methodologies.
•Implements integration and user acceptance testing (UAT) with the business client.
•Prepares System Requirement Documents, functional specifications, and test and user documentation.
•Updates Project Manager or Lead Functional Configurators on day-to-day activities and statuses.
Nature and Scope
•Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
•Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct "customers" of the process.
•May provide general guidance/direction to or train junior level support personnel or professional personnel.
•Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
•Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
•Typically requires overnight travel 5% to 20% of the time.
Education and Experience
•Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field; certification is required in some areas OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.
Preferred Qualifications & Job Specific Details
•Salesforce Configurator will support Digital Transformation of Sales and Marketing area
•1+ years Salesforce Marketing Cloud (formerly ExactTarget) administration and/or implementation experience
•2+ years of Salesforce implementation experience. Salesforce certifications (Admin, Sales and Service Cloud Consultant) is a plus
•2+ years of experience with Apex, Visualforce, Ampscript and the salesforce.com APIs is desirable
•Experience in Salesforce CPQ and Mulesoft API – Salesforce Integration Cloud is desirable
•3+ years of experience IT in other Sales and Marketing area using other cloud technology (e.g., Salesforce Marketing Cloud, Marketo, Eloqua, Pardot, Adobe) is desirable
•Performing exploratory research on Saleforce Apps and Plug-ins on the SF App Exchange. Experience in hands on design, prototyping, development, configurations, testing and other implementation activities
•Working experience in Agile SCRUM/Kanban/SAFe methodology with continuous release process (CI/CD) is desirable
•Experience in designing IT solutions (e.g., capability assessment, requirements gathering, experience design, process reengineering) is required